Shipping policy
Shipping Policy
Thank you for choosing our handcrafted creations. Every piece is carefully inspected and securely packaged before it embarks on its journey to you.
Below are our estimated shipping timeframes once your order has been processed and dispatched from our workshop:
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United States: 5 - 7 business days
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Canada & Europe: 7 - 10 business days
Order Tracking Once your package has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to follow your artifact's journey every step of the way.
Customs and Import Taxes (For International Orders) For orders shipping to Canada and Europe, please be aware that buyers are responsible for any customs and import taxes or duties that may apply upon arrival in the destination country. We are not responsible for delays caused by customs processes.
Missing or Delayed Packages While we strive to ensure timely delivery, transit times can occasionally be affected by external factors beyond our control (such as extreme weather or carrier delays). If your order has not arrived within the estimated timeframe, please contact us, and we will gladly assist you in tracking it down.
If you have any questions or require further assistance regarding our shipping procedures, please do not hesitate to reach out to our support team.